The U.S. Department of Veterans Affairs, Veterans Health Administration, is hiring a Health Technician (Hearing Instrument Specialist) in the Audiology Service at the Durham VA Medical Center in Durham, NC. This is a full-time, permanent position (GS 5-6). This is an OPEN CONTINUOUS ANNOUNCEMENT and will remain open until November 16, 2026. Qualified applicants will be considered and referred as vacancies become available.

This position is located in the Audiology Service at the Durham VA Medical Center in Durham, NC. The duties and responsibilities are to be carried out in all clinical and other patient care areas involved with the Audiology service. The health technician supports the function of the clinical programs in Audiology.

Duties include, but are not limited to:

• Patient instruction and counseling on hearing loss or hearing aids either on an individual basis or in a group setting
• Providing basic hearing aid information for patients and caregivers
• Performing listening checks on hearing aids
• Programming previously stored settings into hearing aids; Activating remote controls
• Pairing hearing aids and accessories via Bluetooth technology
• Maintenance of clean, disinfected instrumentation, equipment, and work surfaces in the audiology clinic
• Reprocessing reusable medical equipment based on facility policy according to Medical Center infection control guidelines
• Responding to routine inquiries from patients, including determining the nature of the hearing aid inquiry
• Packaging and mailing hearing aids and accessories
• Scheduling appointments
• Verifying orders upon arrival to ensure components are present and working correctly

Work Schedule: Monday-Friday, 8:00am-4:30pm. Telework: Not Available. Virtual: This is not a virtual position. Recruitment Incentive (Sign-on Bonus): Not Authorized. Permanent Change of Station (Relocation Assistance): Not Authorized.

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens
• English Language Proficiency: Health Technician (HIS) candidates must be proficient in spoken and written English
• Experience: Completion of the Department of Labor Apprenticeship Program for Hearing Aid Specialists; OR Education: Successful completion of two academic years above high school that includes coursework related to the field
• Licensure or Registration: Individuals must hold a full, current and unrestricted license or registration to practice as a Hearing Instrument Specialist
• Board Certification: Individuals must hold active board certification from the National Board for Certification in Hearing Instrument Sciences

Grade Determinations: Health Technician (HIS), GS-05: Experience: None beyond the basic requirements. Health Technician (HIS), GS-06: Experience: One year of experience equivalent to the next lower grade (GS-5). The full performance level of this vacancy is GS-06.

Salary: $42,538 – $61,643 per year. Pay scale & grade: GS 5 – 6. Announcement number: CBTA-13093386-27-TL. Control number: 889051500.

Agency contact: Lisa Damond. Phone: 912-569-1715. Email: lisa.damond@va.gov. Address: Durham VA Medical Center, 508 Fulton Street, Durham, NC 27705.

How to apply: To apply for this position, you must complete the initial online application, to include the initial online assessment and submission of the required documentation. Click Submit Application prior to 11:59 PM (ET) on the announcement closing date, 11/16/2026.

Source: U.S. Department of Veterans Affairs (USAJOBS). Apply here: https://www.usajobs.gov:443/job/889051500