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Customer Support Specialist | Mercury

Full time Remote @AlfaCareers Official posted 5 days ago in Customer Service / Call Center
  • Remote, United States View on Map
  • Post Date : November 4, 2026
  • Apply Before : November 30, 2026
  • Salary: $48,100.00 - $58,400.00 / Monthly
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  • View(s) 23
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Job Detail

  • Job ID 367161
  • Career Level  Officer
  • Experience  2 Years
  • Gender  Any
  • Industry  Banking / Financial Services
  • Qualifications  Diploma
  • Job Source 
    Mercury

Job Description

Mercury is hiring a Customer Support Specialist for a remote role based in the United States.
The role involves answering user questions over chat, email, and phone, handling account requests and card disputes, and helping customers use Mercury’s finance products.
Candidates should bring 2+ years of experience in a Customer Experience or Customer Support role, strong empathy, and clear, human communication skills.
Salary: New York City, Los Angeles, Seattle, San Francisco Bay Area: $48,100 – $58,400 USD; other US areas: $43,300 – $52,500 USD.
Source: Mercury careers page

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