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Customer Service Representative

Full time @Confidential posted 5 days ago in Customer Service / Call Center Email Job

Job Detail

Job Description

Preference for 1 of the following criteria:

  • College Degree OR Previous contact center experience

Position Description

  • Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Brokerage accounts.
  • Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
  • Functional support areas include Brokerage Cash Management products and services, Brokerage Online (client website) and Mobile app, and general account or financial-related inquiries.
  • Successful applicants will be highly professional, career driven, and committed to World-Class Service.
  • Ability to contribute in a fast-paced, team-oriented environment.
  • Aptitude to multi-task and adjust quickly to change in a busy financial service center.

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