Contact centre agent – customer service
Contract Full time Remote @AlfaCareers Official posted 18 minutes ago in Customer Service / Call Center Shortlist Email JobJob Detail
-
Job ID 369022
-
Career Level Officer
-
Experience Fresh
-
Gender Any
-
Industry Insurance
-
Qualifications Certificate
Job Description
Contact centre agent – customer service with Blue Ocean. This is a remote position – work must be done remotely; there is no office space provided. The role is remote based in Halifax, NS.
Tasks: answer written and oral inquiries; address customers’ complaints or concerns; answer inquiries and provide information to customers; explain procedures, risks and benefits to clients; answer clients’ inquiries and provide information.
Work setting: insurance company. Computer and technology knowledge: Internet, MS Outlook, MS Windows, MS Word, MS Office.
Requirements: English; no degree, certificate or diploma; experience of 1 to less than 7 months. Security and safety: criminal record check. Own tools/equipment: cellular phone, Internet access. Work conditions: attention to detail, fast-paced environment, work under pressure, repetitive tasks.
Personal suitability: punctuality, client focus, efficient interpersonal skills, excellent oral communication, excellent written communication, flexibility, organized, reliability, team player, initiative, judgement, ability to multitask, dependability, honesty, quick learner.
Benefits: bonus; free parking available; learning/training paid by employer; parking available.
Terms of employment: term or contract, full time, 30 to 45 hours per week. Starts as early as 27 November 2026; end date 2 April 2027. 100 vacancies.
Salary: $20.00 hourly. Advertised until 27 November 2026. Apply via the employer’s online application page (UKG).
Other jobs you may like
-
Senior Customer Sales and Service Consultant – SkyCargo
- @ AlfaCareers Official
- Dubai, United Arab Emirates