Care Navigator | SafetyWing

Full time Remote @AlfaCareers Official in Customer Service / Call Center
  • Remote - Worldwide View on Map
  • Post Date : November 3, 2026
  • Apply Before : November 30, 2026
  • Salary: Negotiable
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Job Detail

  • Job ID 367197
  • Career Level  Officer
  • Experience  3 Years
  • Gender  Any
  • Industry  Healthcare / Hospital / Medical
  • Qualifications  Certificate
  • Job Source 

Job Description

SafetyWing is hiring a care navigator to support members on its US health insurance plan in a fully remote work environment, where you can work from anywhere globally. You will be the warm, persistent point of contact for members facing confusing bills, denials or complex coverage questions, helping them navigate appeals, review explanations of benefits, coordinate with providers and payers, and understand prior authorizations and plan benefits in plain language. The role requires several years in a medical-administrative or patient-facing coordination role, with hands-on claims, medical billing and pre-authorization experience and familiarity with CPT and ICD coding. This is a full-time, fully remote, work-from-anywhere-globally position, with no US citizenship or visa requirement stated. Source: SafetyWing careers page

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