Receptionist / Administrator
On-site Part time @AlfaCareers Official posted 2 days ago in Healthcare / Nursing / Medical , in Operations / Administration Shortlist Email JobJob Detail
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Job ID 368020
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Career Level Others
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Experience Less Than 1 Year
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Gender Any
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Industry Healthcare / Hospital / Medical
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Qualifications Certificate
Job Description
South Brent Health Centre, a friendly and caring rural health centre with a patient population of just under 6,000 patients and 4 GP Partners, is looking for an enthusiastic, reliable Receptionist / Administrator to join its friendly, supportive and progressive team. The role is the face of the Health Centre to patients and other visitors.
Duties include welcoming, assisting and directing patients in accessing the services, identifying patients’ problems and bringing them to the attention of the correct clinician, receiving patients and handling their enquiries, dealing with incoming calls and admin, booking appointments, actioning tasks and requests of clinicians and management, keeping the reception area tidy and well-organised, and processing all telephone requests in a courteous, pleasant and professional manner. Patient confidentiality is paramount, and protocols are expected to be understood and maintained.
Working hours are 13:00-18:30 on Tuesdays, Wednesdays and Fridays, with some Saturday morning working on an ad-hoc basis and annual leave cover. The post is part-time and permanent, and the salary is £12.89 an hour. The closing date is 29 November 2026 and the reference number is A2044-26-0000.
Essential requirements are basic IT skills and knowledge and excellent communication skills. Knowledge of SystmOne is desirable, as is experience in primary care, the NHS or customer service. Experienced NHS receptionists are welcome, as are candidates who are willing to learn. This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.
Apply through the NHS Jobs page using the Apply for this job button. For questions about the job, contact Practice Manager Sophie Andrews at sophie.andrews@nhs.net or on 0136472394.
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