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Employee Support Specialist (HR, Payroll & Global Employment) – EMEA

Remote @AlfaCareers Official posted 2 weeks ago in Human Resources (HR)
  • Remote - EMEA View on Map
  • Post Date : October 29, 2026
  • Apply Before : November 28, 2026
  • Salary: Negotiable
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  • View(s) 55
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Job Detail

  • Job ID 365947
  • Career Level  Others
  • Experience  3 Years
  • Gender  Any
  • Industry  Information Technology (IT)
  • Qualifications  Certificate
  • Job Source 
    Remote People / Greenhouse

Job Description

Remote People is appointing an Employee Support Specialist (HR, Payroll & Global Employment) – EMEA to own employment-related cases across EMEA from first query through resolution. The role covers payroll, benefits, leave, contracts and onboarding and offboarding, investigating issues, coordinating with specialist teams including Payroll, Legal, Finance, Benefits and Customer Success, and keeping stakeholders updated against agreed service levels while managing a high-volume case queue. The holder will document case outcomes, identify recurring issues and knowledge gaps, and contribute to internal knowledge-base articles, standard operating procedures and scalable support processes. The role requires at least 3 years of experience in employee support, HR operations, payroll support or global employment, hands-on experience supporting employees or clients across multiple EMEA countries, demonstrated experience with cases involving payroll, benefits, leave, employment contracts and amendments, and experience in a ticketing or case-management environment with familiarity with service levels and quality measures, plus excellent written and verbal English communication skills and experience with systems such as Zendesk, ServiceNow, Jira, Salesforce, Workday or BambooHR. Job type: Remote. Location: Remote – EMEA. Salary: no salary is stated; the posting mentions only a competitive salary. No closing date is stated. Apply via the official Remote People posting: https://job-boards.eu.greenhouse.io/remotepeople/jobs/4990048101. Source: Remote People / Greenhouse.

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