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Enterprise Support Specialist | DoorDash USA

Remote @AlfaCareers Official posted 1 day ago in Customer Service / Call Center
  • Phoenix, AZ; New York, NY; San Francisco, CA; Los Angeles, CA, United States - Remote View on Map
  • Post Date : October 30, 2026
  • Apply Before : November 29, 2026
  • Salary: Negotiable
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  • View(s) 39
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Job Detail

  • Job ID 366274
  • Career Level  Officer
  • Experience  3 Years
  • Gender  Any
  • Industry  E-commerce / Internet
  • Qualifications  Certificate
  • Job Source 
    DoorDash USA

Job Description

DoorDash’s Commerce Platform team supports restaurant partners using its online ordering products. The Enterprise Support Specialist handles partner tickets across chat, email, phone, and SMS, troubleshooting issues end to end and partnering with internal teams to resolve them. The role calls for three or more years of customer support or operations experience in SaaS, technology, or an online platform environment, plus experience with ticketing tools such as Intercom or Zendesk. US work authorisation is required. The national base pay range is $48,000 to $70,600 USD per annum. Locations listed on the official posting are Phoenix, AZ; New York, NY; San Francisco, CA; Los Angeles, CA, United States – Remote. No closing date is stated on the official listing. Source: DoorDash USA.

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