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Technical support representative

Full time Remote @AlfaCareers Official posted 29 minutes ago in Customer Service / Call Center
  • Remote based in Langley, BC, Canada View on Map
  • Post Date : November 13, 2026
  • Apply Before : November 16, 2026
  • Salary: CA$5,000.00 - CA$8,000.00 / Monthly
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Job Detail

  • Job ID 369332
  • Career Level  Officer
  • Experience  2 Years
  • Gender  Any
  • Industry  Information Technology (IT)
  • Qualifications  Diploma

Job Description

Technical support representative
Brainfy AI Inc., Remote based in Langley, BC, Canada
Full Time, Permanent
Work location: Remote
Posted on November 02, 2026
Salary: 5,000 to 8,000 monthly (To be negotiated) / 120 to 160 hours per month
Terms of employment: Permanent employment, Full time
Morning
Starts as soon as possible
Vacancies: 1 vacancy
Job Bank #3708220
NOC 22221
Median wage: 31.47 $/hour
Advertised until: 2026-11-16

Overview
Languages: English
Education: College/CEGEP or equivalent experience
Experience: 1 year to less than 2 years

Remote
Work must be done remotely. There’s no office space provided.

Work setting
Startup company

Responsibilities
Tasks:
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Provide customer service
Manage incidents

Experience and specialization
Computer and technology knowledge: Internet; Communication software; Database software; Spreadsheet

Additional information
Personal suitability: Client focus; Excellent oral communication; Excellent written communication; Organized; Team player; Time management

Who can apply for this job?
You can apply if you are: a Canadian citizen; a permanent resident of Canada; a temporary resident of Canada with a valid work permit. Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Important notice: This job posting was posted directly by the employer on Job Bank.

Remote job disclaimer: The minimum wage of this job is calculated based on the location of the employer.

Employer
Brainfy AI Inc.
Professional, scientific and technical services
4 job postings advertised
Small business (under 5 employees)
1 business location

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