Product Manager – (Logistics, Service Automations)
Full time Hybrid @AlfaCareers Official posted 1 hour ago in Information Technology / Software Development , in Logistics / Warehouse Shortlist Email JobJob Detail
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Job ID 367481
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Career Level Manager
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Experience 4 Years
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Gender Any
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Industry Information Technology (IT)
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Qualifications Degree Bachelor
Job Description
Delivery Hero is seeking a Product Manager for Logistics Service Automations in Berlin. The role owns service automations for customers, riders and vendors, from refunds and missing items to image validation, gives AI agents the tools to resolve common support issues, and enables user self-service. It owns squad KPIs including automation rate, cost savings and fraud prevention, within the Logistics Service team shaping service experience across 60+ markets. The role is hybrid, with the Berlin campus 2 days a week. Salary is not stated. Source employer: Delivery Hero.
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