At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers ‘Fly Better’. Emirates Group IT thrives on the dynamic nature of technology. Being pioneers in aviation innovation, we’re always at the forefront, pushing boundaries. We’re on the lookout for exceptional IT professionals to fortify our position as leaders in the industry. Embark on a journey with the world’s largest international airline and become a vital part of our cutting-edge information and technology team as Technical Product Owner – Salesforce.

Technical Product Owners (TPO) are the front door to multiple product engineering teams, owning the backlogs of work spread across features, functional, non-functional (NFR), BAU, Technical Debt, spikes, and ceremonies. Leading and empowering their teams, the TPO acts as a voice of the customer, partnering with business counterparts to lead the lifecycle for designated technology products and the underlying applications in their domain. They are accountable for enabling the business to achieve their objectives and strategic outcomes from concept through to operations.

We are seeking a Technical Product Owner – Salesforce for a business-facing technical role that requires a strategic balance between driving business process improvements and reducing Salesforce platform customizations. The TPO should have strong functional Salesforce knowledge, with the ability to elicit business requirements and to guide the business on Salesforce best practice processes and capabilities. The candidate must have Sales and Service Cloud knowledge and experience with Marketing Cloud would be a preference.

In this role, you will: be responsible for the story content, acceptance criteria definition, and end story “sign off” across the team; ensure Technical Debt and non-functional requirements are captured, refined, and prioritised across the team; capture additional BAU, Ceremony, and Spike activities, and incorporate into team backlogs; prepare contribution to PI demo, in conjunction with other applicable Product Owners; maintain the quality and integrity of features within their technical and team boundaries; attend and contribute to key Product Management meetings, in particular PI Planning; define metrics to measure the success and performance of prioritised work; participate in establishing and growing a community of Product Owners; contribute to the Product Management Communities and their continual evolution; and work with your team(s) to identify and capture team driven innovation ideas.

Qualification: to be considered for the role, you must meet the below requirements: Degree or Honours (12+3) in IT; 5+ years of total experience in Information Technology including 2+ years practical experience of working as a Product Owner/Manager; Operations Research, Marketing science, Information Systems, e-Commerce or a combination of industry knowledge; Global Product (CSPO/SAFe/PSPO) trained and certified; whilst not essential, some experience of working within a Scaled Agile framework; demonstrated technical or domain expertise; well-versed with the tools for the Product Management aspects of software delivery; strong and concise communicator at peer, line, and stakeholder levels; builds strong relationships with peers and team members; and appetite for building and identifying value, with a customer centric mind-set. Leadership role: Yes.

Salary & Benefits: Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world.

Location: Dubai, United Arab Emirates. This is a full-time role with Emirates Group. Published 2026-02-24.

Source: Emirates Group careers. Apply here: https://external.emiratesgroupcareers.com/en_US/careersmarketplace/JobDetail?jobId=23973