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Advanced Support Engineer I

Full time Remote @AlfaCareers Official posted 2 weeks ago in Support Services / Technician
  • Advanced Support Engineer I – Technical Support • U.S. Remote • Full time • Remote; no city stated; for this job, Delinea is not considering candidates that need any type of US work authorization now or in the future View on Map
  • Post Date : October 29, 2026
  • Apply Before : November 28, 2026
  • Salary: Negotiable
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Job Detail

  • Job ID 366144
  • Career Level  Officer
  • Experience  3 Years
  • Gender  Any
  • Industry  Information Technology (IT)
  • Qualifications  Degree Bachelor
  • Job Source 
    Delinea

Job Description

Delinea is seeking an Advanced Support Engineer I for a U.S. Remote, full-time role. This advanced support role is the primary point of contact for escalated customer cases on Delinea’s identity-security products, diagnosing complex technical issues and managing sensitive situations to rebuild customer trust. The holder collaborates with engineering and product teams on root causes, documents solutions and best practices, mentors support engineers, and joins a shared on-call rotation that can include evenings, weekends and holidays. It suits an enterprise technical-support specialist with networking, operating-system and cloud troubleshooting skills. This is a US-remote-only role and is explicitly closed to candidates needing US work authorisation — recorded exactly so it is not presented as a sponsorship route. The salary is $83K–$99K plus a bonus, as stated on the official board listing (period not stated). No closing date is stated. Source: Delinea.

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