Post New Job

Customer Support Engineer

Full time Remote @AlfaCareers Official posted 2 hours ago in Support Services / Technician
  • Remote, USA View on Map
  • Post Date : October 23, 2026
  • Salary: $140,000.00 - $160,000.00 / Monthly
  • 0 Click(s)
  • View(s) 4
Email Job

Job Detail

  • Job ID 365235
  • Career Level  Officer
  • Experience  5 Years
  • Gender  Any
  • Industry  Information Technology (IT)
  • Qualifications  Degree Bachelor

Job Description

RelationalAI, the company building a reasoning and knowledge-graph layer that teaches large language models the logic and context of enterprise data, is hiring a Customer Support Engineer within its Customer Success organization. You will triage and resolve complex customer issues across the RelationalAI platform, Snowflake and Azure environments, troubleshoot performance using logs, stack traces and sample code, and work with Sales, Field Engineering and Product Engineering to drive fixes. The role requires five or more years in a customer-facing support role and working proficiency with Python, SQL and database technologies, plus occasional scheduled on-call work.

Company: RelationalAI. Location: Remote, USA (per the Jobicy listing; see Notes). Category: Support Services/Technician. Salary: The Customer Support Engineer position offers a base salary range of $140,000 to $160,000, along with equity and comprehensive benefits. Employment type: Full Time (remote). Visa sponsorship: Not stated on the listing. Posted / deadline: Jobicy Published 6 Oct 2026; apply before 6 Nov 2026. Notes: The employer’s own text says it hires globally and all roles are remote; Jobicy labels this listing Remote USA — publish as Remote, USA. Apply-before 6 Nov 2026 is the nearest Jobicy deadline after the urgent items.

How to apply: submit your application through the official listing here: https://jobicy.com/jobs/152570-customer-support-engineer-2
Source: official job listing (see apply link).

Other jobs you may like

 
Required 'Candidate' login to applying this job. Click here to logout And try again
 
 
Required 'Candidate' login for send message Click here to logout And try again
 
 

Apply for this Job

  • Drop a resume file or click to upload.
    To upload file size is (Max 5Mb) and allowed file types are (.doc, .docx, .pdf)
    or
    Upload Resume
  • Upload Cover Letter

    To upload file size is (Max 1Mb) and allowed file types are (.doc, .docx, .pdf)

 

Answers

 

Job Alerts

 

Account Activation

Before you can login, you must activate your account with the code sent to your email address. If you did not receive this email, please check your junk/spam folder. Click here to resend the activation email. If you entered an incorrect email address, you will need to re-register with the correct email address.